Scan Printer

Project Overview

Background

Scan Printer is an internal warehouse operation system designed to enhance efficiency for RH company employees when handling returned goods. It streamlines processes such as receiving, relabeling, repackaging, and shipping.

Goals & Objectives

The team ensures returned items are quickly sorted, processed, and reintegrated into the supply chain. The team aims to leverage Scan Printer to make return operations more systematic and seamless, reducing manual errors, improving processing speed, and optimizing overall warehouse management—ultimately boosting operational efficiency and customer satisfaction.

Role & Deliverables

In this project, I worked closely with the PM and two engineers. I was responsible for integrating and refining the user experience, contributing to the design and enhancement of new features, and providing a comprehensive solution from problem definition to the final visual outcome.

Challenges

Since the original UI design was based on the "core ui" system, I had to ensure that the new features integrated seamlessly with the existing interface and workflows. The challenge here was to balance innovation and usability in the new features while avoiding disruption to the established design style and user habits. I needed to thoroughly understand the current system architecture and optimize it based on that foundation.

Results & Impact

The system has been live for some time and is still in use. The efficiency of handling return products has improved significantly, and the version is still being continuously optimized to further enhance the user experience and increase internal operational speed.

Guideline

This system follows the “CoreUI” guideline and refines them for an optimized user experience.

Deliverables

The interface design is simple and intuitive, aligning with user needs, enhancing operational efficiency, and effectively reducing the learning curve, allowing employees to adapt to the system quickly.

RMA Formats

Define the authorization barcode for the new label based on specific conditions to facilitate future identification and use of the new label.
You can preview the defined RMA before finalizing its creation.

Relabel:
Based on existing RMAs, replace old SKUs with new SKUs.

Fullfillment:
After importing existing order numbers and SKUs, new labels will be generated. You can print the labels by selecting specific conditions and scanning the SKU.

Relabel & Fullfillment

Repack

Upload a CSV file to preview all SKUs associated with the order number before adding the new shipping order details, including the order number, items in the box, and their quantities.
On the printing page, select the date and shipping order number, then enter the dimensions of the pre-packed box. Begin scanning all SKUs inside the box. During the scanning process, the interface will display the remaining quantity of each SKU and indicate whether the box has been fully scanned.

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